Thinkwell courses are refundable within 14 days of purchase, but limitations apply. Read this article to find out more.
Online Courses:
We offer a full refund for 12-month Subscriptions, Essential Review, and
Summer Edition courses within 14 days of purchase.
Refunds are not provided for completed courses or for courses in which most course
assessments have been completed, regardless of the purchase date.
Thinkwell will not release official Grade Reports, Certificates of Completion, or
Transcripts for refunded courses. As soon as a refund is processed, course access will
end.
Printed Materials:
Thinkwell does not accept returns on printed materials.
Optional printed materials are printed on demand, and all sales are final.
Monthly Subscriptions:
Course Extension and Office Hours subscriptions are not refundable. Fees for
Office Hours and Extensions are charged monthly on each renewal date, and you may
cancel at any time during the month from the Administrative Account Console. Upon
cancellation, your access will expire 30 days from the last payment.
Any amounts paid before your cancellation are nonrefundable.