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  2. Purchasing, Registration, & Billing

What Email Address Do I Use to Register?

When purchasing Thinkwell courses, it’s best to use one account with a single email address for all of your subscriptions. This account becomes your parent/administrative account, and it will hold all of your active subscriptions in one place.

Parent vs. Student Accounts

  • Create the Administrative (Parent) Account first. This account can be created before or during checkout. From the Administrative Account, you’ll manage subscriptions, assign courses, access reports, and reset assessments.

  • Student Accounts are separate logins for each learner. Students don’t need an email address — just a username and password.

Keeping accounts separate allows each student to log in only to their own course, while parents can still supervise all progress from the Administrative Account.

🎓🎓 Multiple students: If you have multiple students in the same course, each must have their own subscription. Our system cannot assign two enrollments to the same course under one subscription.

🍎 Independent learners: If you're an independent learner with no supervisor or facilitator (i.e., an adult learner), you'll have the option to assign the course to yourself.


Assigning Courses

Assign the course to yourself only if you are the student.

Assign the course to a “New Student” if the student has not yet taken a Thinkwell course or does not have their own account. Enter their name as you would like it to appear on their official course records, a username (an email address is not required to make a Student Account), and a password to complete the enrollment process.

Assign the course to an “Existing Student” if your student already has a Thinkwell login. Just enter their username or email, and the course will be added to their account.


Reassigning a Course

If you accidentally assign a course to the wrong student or to yourself, don’t worry — you have 14 days from the start date to reassign it. Simply log in to your Administrative Account and use the “Assign to a different student” link next to the subscription or email support@thinkwell.com. We're always happy to help!